Plan de
Sostenibilidad
Sostenibilidad
Sustainability Reports
The Dia Group Sustainability Plan 2026-29 shows what drives us as a company: action that generates Value. In this roadmap, the four V’s (Vecindad – Neighborhood, Vínculo – Bond/Link, Vida saludable – Healthy Life, and Valores – Values) are translated into five strategic pillars that guide the initiatives to be developed over the next four years: Proximity with real impact, Accessible well-being, Dia People, Environmental care, and Responsible management and sustainable positioning.
In the first year of executing the 2021-23 Sustainability Plan, we achieved a general improvement in the level of satisfaction among our customers, employees, suppliers, and franchisees. This result was obtained after analysing the satisfaction levels of these groups, a priority set for the first year of the Plan’s execution, laying the groundwork for the next period. Furthermore, during the first year of the Plan’s execution, key progress was made in areas such as access to food and basic care, diversity and labour inclusion, and the relationship with franchisees and suppliers.